Promises to Lure Customers on Search Engines Don’t Pan Out
By KHADEEJA SAFDAR and ANGUS LOTEN Thousands of small-business owners have paid marketing firms to get their products and services in front of potential customers on Google, GOOGL -0.39% Yahoo and other Internet search engines. But a growing number of these advertisers complain about the online marketing firms’ sales tactics and say they made promises that didn’t pan out. Many of the small businesses’ complaints single out … Read More